The Ukrainian Help Line is now up and running.
Evacuees in Alberta can call the hotline at 1-888-701-1101 from Monday-Friday, 8:15 a.m. – 4:30 p.m. to help navigate the numerous government supports available to them. Staff will be able to answer calls in English, Ukrainian, or Russian.
As the crisis in Ukraine enters its second year, Alberta’s government continues to support Ukraine evacuees fleeing the war by helping them resettle in the province. As of April 6, over 29,000 Ukrainian evacuees have been welcomed to Alberta.
The set up of the help line is a response to the Premier’s Task Force on Ukraine, which highlighted the need for additional settlement and language supports, housing supports, and streamlined communications to help evacuees in navigate available resources.
The Alberta government has provided significant assistance to Ukraine and its citizens. This includes:
- $10 million to Ukrainian World Congress’s Unite with Ukraine campaign for humanitarian aid
- $2.2 million for settlement and language services delivered across the province
- $1 million to Ukraine Humanitarian Appeal, organized by the Ukrainian Canadian Congress and the Canada Ukraine Foundation, to help coordinate and deliver humanitarian aid
- $5 million to the Ukrainian World Congress to equip 5,000 members of the Ukrainian Territorial Defence Force with defensive equipment
- $5 million to the Canada Ukraine Foundation for additional humanitarian aid
- $350,000 to the Ukrainian Canadian Congress Alberta Provincial Council for their campaign coordinating the air shipment of first aid and defensive equipment to Ukraine
- In November 2022, Alberta’s government announced $12.3 million in additional funding to support newly enrolled Kindergarten to Grade 12 students from Ukraine with language, social and educational supports.
Additionally, measures have been put in place to assist and support Ukrainian newcomers, including:
- Enrollment in the health system and health benefits coverage
- Coverage for the cost of the immigration medical exam x-ray
- Enrollment in Kindergarten to Grade 12 schools
- Enrollment in licensed child-care facilities
- Providing access to Alberta’s child-care subsidy program
- Providing one-time emergency benefits to those with limited income and assets
- Providing eligible Ukrainian evacuees temporary financial support for up to six months for basic expenses such as food, clothing and shelter under the Ukrainian Evacuee emergency Financial Supports and Benefits program
- Access to Alberta Supports Centres and Contact Centre for information regarding social services (in Ukrainian or through translation services); prioritized service at in-person centres
- Access to employment supports
- Providing mentorship support under the Alberta Immigrant Mentorship Innovation grant
Red Deer-North constituents with questions, concerns or comments can reach out to the local constituency office. They can do so via the form on the contact page or by phoning (403) 342–2263.